16takabet Privacy Policy
We explain here with complete transparency how your personal information is collected, stored, and used.
1. Introduction and Scope
16takabet ("we", "our", or "platform") operates a safe and reliable online betting and casino service for users in Bangladesh. This Privacy Policy ("Policy") explains what information we collect through our website 16takabet.lat, why we collect it, and how we keep that information secure.
By registering an account on our platform or using any of our services, you are considered to have accepted the terms of this Privacy Policy. If you do not agree with any part of this Policy, please refrain from using our services.
2. What Information We Collect
Personal Identification Information
We may collect the following information during account registration and use of our services:
- Full name and date of birth
- Email address and mobile number
- Residential address
- National ID or passport number (for identity verification)
- Bank account or mobile banking information (bKash, Nagad, Rocket)
Technical and Usage Information
Information collected automatically while using the platform:
- IP address and device information
- Browser type and operating system
- Login time and date
- Navigation patterns on the platform
- Transaction history and betting activity
- Cookies and similar tracking technologies
3. Purpose of Information Use
16takabet uses collected information for the following legitimate purposes:
Account creation and identity verification
Processing deposits and withdrawals
Fraud and money laundering prevention
Providing customer service and support
Ensuring responsible gaming
Communicating relevant offers and bonuses
Ensuring platform security
Diagnosing and resolving technical issues
Meeting legal and regulatory obligations
4. Information Security and Storage
Security Measures
16takabet uses industry-standard technology to protect your personal information. Our security framework includes:
- SSL Encryption (SSL/TLS): All data transfers between your browser and our servers are encrypted.
- Firewall Protection: Multi-layer firewalls are used to prevent unauthorized access.
- Two-Factor Authentication: An additional security layer is in place for account logins.
- Regular Security Audits: Our systems undergo regular security testing.
- Limited Access Policy: Only authorized personnel have access to personal information.
Data Retention Period
We retain your information for as long as your account is active or as needed to provide services. Even after an account is closed, certain information may be retained for a specified period to meet legal obligations, maintain financial records, and resolve disputes.
5. Information Sharing with Third Parties
16takabet never sells your personal information or transfers it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
Service Providers
Necessary information may be shared with trusted third-party organizations for payment processing (bKash, Nagad, Rocket, bank transfer), technology services, and customer support. These organizations are contractually bound to uphold our privacy standards.
Legal Requirements
We may share information with legal authorities to comply with court orders, legitimate requests from government bodies, or anti-money laundering regulations. Any such disclosure will always be due to a legal obligation.
Game Providers
Our game providers — including Pragmatic Play, Evolution Gaming, PG Soft, JILI, and Spribe — have access to the minimum technical information necessary to ensure fair gameplay. They do not receive your identity or financial information.
With Your Consent
For any purpose beyond those listed above, we will obtain your explicit consent before sharing your information. You may withdraw this consent at any time.
6. Cookies and Tracking Technologies
Cookies and similar technologies are used on the 16takabet website. Cookies are small text files stored on your device that help us improve the quality of our services.
Types of Cookies
- Essential Cookies: Required for login sessions and security. The platform will not function properly without them.
- Functional Cookies: Remember your preferences and settings, such as language selection.
- Analytics Cookies: Help analyze website usage to improve service quality.
7. Your Rights and Controls
You have the following rights over your own information. To exercise these rights, please contact our support team:
Right of Access
You have the right to know what information we hold about you and to receive a copy of it.
Right to Rectification
If your information is incomplete or incorrect, you may request that we correct or update it.
Right to Erasure
In certain circumstances you may request that your personal information be deleted, though legal limitations apply.
Right to Object
You may object to marketing communications or certain processing activities.
Right to Restriction
In certain cases you may ask that the processing of your information be restricted.
Right to Data Portability
You may request your information in a structured, machine-readable format and ask that it be transferred to another service.
8. Protection of Minors
16takabet is for users aged 21 and above only — we do not intentionally collect or process personal information of anyone under the age of 21. Age verification during registration is mandatory.
9. Data Transfer and Processing
16takabet primarily provides services to users in Bangladesh. Your information is stored on our servers. Trusted service provider infrastructure may be used to deliver certain services, in which case equivalent protection is ensured.
For international data transfers, we ensure that the destination country or organization has adequate protections in place for your information, including contractual safeguards and quality security protocols.
10. Policy Changes and Updates
16takabet may update this Privacy Policy from time to time. For any significant changes, we will notify you in the following ways:
- The updated policy will be published on our website and the "Last Updated" date at the top of the page will be changed.
- For significant changes, a notification will be sent to your registered email address.
- Continued use of the platform after any changes will be considered acceptance of the new policy.
11. Contact Us
Privacy Inquiries
Please contact us for any questions, requests, or complaints regarding your personal information. Our team is always ready to assist you.
[email protected]
24/7 live chat support available in Bengali
We aim to respond to privacy-related requests as quickly as possible
When submitting a request, please include your registered email address and account username so we can verify your identity and assist you promptly.
12. Related Policies
Alongside this Privacy Policy, 16takabet users are advised to read the following policies as well:
- Terms and Conditions — overall terms governing use of the platform
- Responsible Gaming — guidelines on safe and responsible gaming
- About Us — detailed information about 16takabet
- FAQ — common questions and answers
For any financial transaction on 16takabet, the minimum deposit amount is ৳100 and the minimum withdrawal amount is ৳800. bKash, Nagad, Rocket, and bank transfer are supported as payment methods. Information related to these transactions is protected by this Privacy Policy.